5.0 / 5
5.0 out of 5 stars
overall rating
Maintenance:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.
Posted On: 5/28/2020
thank you for fixing my AC
I thought I was in trouble when I realized that the thermostat is not working and I may be left without the AC during th...
I thought I was in trouble when I realized that the thermostat is not working and I may be left without the AC during this horrible heat wave, but fortunately my request was addressed very quickly, and without any issues.
My personal THANK YOU to Michael for taking care of my needs!
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By: Aleksandra Zarmanyan
Verified Resident
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Maintenance:
5.0 out of 5 stars.
Posted On: 1/24/2020
thermostat repair
I am extremely pleased with the support I receive from Michael regarding my apartment's heating and cooling system. It ...
I am extremely pleased with the support I receive from Michael regarding my apartment's heating and cooling system. It now works perfectly. Many thanks to everyone involved and I am happy.
Thanks again,
William
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By: William Ehreth
Verified Resident
Source: Property Site
4.5 / 5
4.5 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
5.0 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.Location:
4.0 out of 5 stars.Noise:
3.0 out of 5 stars.
Posted On: 12/19/2019
Great Service
I would like to acknowledge Maria and Pam at the leasing office . They are great!!!
I would like to acknowledge Maria and Pam at the leasing office . They are great!!!
By: Luis Mercado
Verified Resident
Thank you Lou! We are happy to have you be part of our Ivy Hill family!
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Staff:
5.0 out of 5 stars.
Posted On: 10/14/2019
Maria Scott, Property Manager
Maria has been a tremendous help from day one since renting at Ivy Hill, Botelho Drive. If she does not have the answer ...
Maria has been a tremendous help from day one since renting at Ivy Hill, Botelho Drive. If she does not have the answer immediately, she would make the necessary contact to provide the appropriate response. She is an asset to this community, keep up the good work Maria. Sincerely, Morris
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By: Morris Thompson
Verified Resident
Source: Property Site
4.8 / 5
4.8 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
5.0 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.Value:
4.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
5.0 out of 5 stars.
Posted On: 3/21/2019
Great location with such a pleasant staff
I've been here at Ivy Hill Apartments now for one year and I have decided to resign for another year. I chose to stay h...
I've been here at Ivy Hill Apartments now for one year and I have decided to resign for another year. I chose to stay here another year because of the professional staff. Maintenance is always eager to assist and Gerardo goes above and beyond to make sure the residents are happy. The property is always very clean and maintained.
The manager and Marie are always here to help if anything is ever needed. It's nice to know that the property is always quiet at any time of the day too. A very peaceful setting for tranquil living.
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By: George Abreu
Verified Resident
Source: Property Site
3.7 / 5
3.7 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
2.0 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
4.0 out of 5 stars.Value:
3.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
2.0 out of 5 stars.
Posted On: 11/8/2018
Over priced noisy apartments
These apartments are being remodeled and the noise is totally unacceptable starting at 8AM. The pounding and drilling go...
These apartments are being remodeled and the noise is totally unacceptable starting at 8AM. The pounding and drilling goes on till 5 PM and good luck if you want any kind of peace living at Ivy Hill Apartments.
The apartments are very average but very pricey for Walnut Creek. One bedroom almost $2,50
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By: Diane
Verified Resident
Source: Property Site